| In depth knowledge & what the experts say: |
Nemertes Executive Summary Report:
 Building the Successful Virtual Workplace: VoIP Review: Products, Services, Architecture - ShoreTel ranks highest in IP Telephony Satisfaction - 2007 |
A Microsoft White Paper:
Distributed Meetings: A Meeting Capture and Broadcast System |
A ShoreTel White Paper:
Unified Communications: Getting the Foundations Right |
An Infotech White Paper:
Strategies for IP Telephony Evaluation and Migration: Best Practice Considerations for Deploying IPT in the Enterprise |
Aberdeen Report:
Beyond Dial-Tone - Unified Communications Benchmark Report |
A ShoreTel White Paper:
Building Reliable IP Telephony Systems |
A Tandberg Backgrounder:
Three World Trends Impacting Adoption of Visual Communication |
A ShoreTel EBook:
IP Telephony from A-Z |
A ShoreTel White Paper:
VoIP Reliability White Paper |
IP Telephony Success Stories:
“The ease of deployment was incredible. It worked right out of the box. We had the entire phone system up in less than 24 business hours with no major disruption to business.”
Erik Mash,
Vice President of Information Technology, First Guarantee Mortgage
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"A new phone system has companywide exposure and failure was not an option."
Jim Stromvig,
IT Manager, NORPAC Foods
Read more
"We have been saving $10,000 to $20,000 per month, every month, since we installed the system"
Michael Shisko,
IT Director, Hitachi Consulting
Read more |
Videoconferencing Success Story:
“Prior to the introduction of videoconferencing systems, a business case was created, from this we predicted that the travel costs of our company in the next three years would fall globally by around 30 percent. After just one year, the acquisition costs for the systems have already been recouped.”
Dr. Armin Hessler,
Director of Global Web Enablement, Vodafone |
More testimonials
Customers talking about their IP Solutions |
WEBCAST:
The right VoIP decisions for today and tomorrow
Register here for this webcast |
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| Connecting your colleagues wherever they go, working more efficiently and smarter, gaining a competitive edge, and saving your organisation money |
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Phone service is like air in today’s businesses: Its constant availability is both required and assumed. This state of affairs has arisen from more than a century of efforts by the makers of traditional voice switches to develop systems that are available at least 99.999% of the time. |
Concerns that voice over IP (VoIP) may not offer this vaunted “five nines” availability has been one of the major impediments to convergence.
This is ironic, because achieving a much higher level of communications-network resilience was the fundamental design goal for what is now the Internet. In contrast to their circuit-switched counterparts, packet-switched networks fundamentally enable fault tolerance, adaptive routing, and disaster recovery.
It is quite possible—and can be quite cost-effective—to build IP-based voice systems that are more reliable than circuit switched PBX platforms. The key is to start with the right foundation.
Today’s VoIP solutions fall into three basic categories: Systems evolved from traditional PBX platforms, systems evolved from traditional data-switch platforms, and systems designed from the ground up for VoIP. All three of these architectures can be used to deliver VoIP systems with five-nines reliability, but they involve different degrees of complexity and cost. In this paper, we will examine the effects that these different architectures have upon the ability.
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In summary organisations are looking for:
- Lower total cost of ownership, improved workforce efficiency, integration of business processes.
- Technology integral to all communications for successful collaboration between co-workers.
- Secure, scalable, resilient VoIP solution for corporate networks, low cost implementation.
- Robust IP Telephony technology - IP communications are now well established.
- Confidence that converging voice onto the data network will not expose to security risks or downtime.
- Integration with current PBX, analogue and voicemail, legacy switches and routers, and migration at an enterprise’s own speed.
- Mobile workers with wireless soft phones via laptop, home workers with an office extension, hard phones for employees who don’t use a laptop, integration with Microsoft’s Outlook.
- Ergonomically designed handsets, offering ease of use, hi-fi sound, with full-duplex speaker phones - audio with the utmost clarity.
- Ease of deployment and management, one point of maintenance for the entire organisation
- For use of applications, video conferencing, desktop and document sharing and instant messaging with presence.
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ShoreTel 7.5: Enhanced Unified Communications
ShoreTel has recently announced the latest release of its award-winning unified communications system |
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Article –
TMCNet Web:
The VoIP Week in review |
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| Unified Communication Solutions from ShoreTel |
Architectural Approach
A unique architectural approach to IP telephony delivers unmatched reliability, scalability & manageability, plus a user interface that sets the standard for ease-of-use.
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System Overview
A fully distributed IP phone system with no single point of failure. Find out about the IP Phone System, Telephones, Converged Conferencing, Contact Centre and Applications.
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Technical Services
Technical Support Services, Implementation Services, Custom Applications and Training.
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| Complementary Unified Communications Technologies |
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